Welcome to Nullset Computer Co.! These Terms and Conditions govern the use of our IT services and remote support offerings. By accessing or using our services, you agree to comply with and be bound by these terms.
Nullset Computer Co. provides IT support services, including but not limited to:
All services provided by Nullset Computer Co. are subject to fees as outlined in our service quotes or invoices. Payment for services is made via Wave Payments. Payment is due upon completion of services unless otherwise agreed in writing. We accept payments through Wave's secure online payment gateway, which supports credit cards, debit cards, and other forms of digital payment.
Remote support services are provided via internet connection, and you agree to allow our technicians access to your system remotely. We are not responsible for any issues arising from internet connectivity, third-party software, or unauthorized access to your system.
Services are subject to availability. While we make every effort to provide timely service, we do not guarantee specific timeframes for service delivery. Delays may occur due to circumstances outside our control, such as hardware availability or unforeseen technical issues.
You are responsible for providing us with accurate information regarding your systems and any issues encountered. You must also ensure that your system is ready for service (e.g., having the necessary passwords or login credentials). Failure to provide the necessary information may delay service delivery.
While Nullset Computer Co. strives to deliver high-quality services, we do not guarantee that all issues will be resolved. Certain repairs or fixes may not be possible due to hardware limitations or other factors. We offer a limited warranty on services rendered, which covers defects in workmanship for a period specified in your service agreement.
Nullset Computer Co. is committed to protecting your privacy. Any personal data provided during the course of service will be handled in accordance with our Privacy Policy. We do not store or share your data without your consent, except as necessary for the completion of services or as required by law.
Nullset Computer Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the cost of the services provided, and we are not responsible for any data loss or hardware damage resulting from our services.
We reserve the right to terminate services at our discretion if you violate these Terms and Conditions or if we are unable to provide the agreed-upon services due to unforeseen circumstances.
These Terms and Conditions are governed by the laws of the jurisdiction in which Nullset Computer Co. operates. Any disputes arising from these terms will be resolved in the appropriate courts of that jurisdiction.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@nullsetcomputerco.com.